Modern Fax Solutions for Medical Practices
Simplify patient referrals, medical records, and everyday fax communications with secure fax-to-email services and customized workflow automation.
LABUSA helps medical practices replace traditional fax equipment, streamline document handling, and reduce time spent on manual administrative processes.
Is Manual Fax Processing Slowing Down Your Practice?
Medical practices routinely exchange referrals, medical records, authorizations, and other important documents. Traditional fax systems and manual document handling can create unnecessary administrative work.
Manual Fax Distribution
Staff spend time reviewing, sorting, and forwarding incoming documents.
Traditional Fax Equipment
Fax machines require maintenance, supplies, and physical office access.
Disconnected Workflows
Incoming faxes may require manual handling before reaching the appropriate staff or system.
Multiple Locations
Practices operating across several locations may struggle to centralize fax communications.
LABUSA helps simplify these processes with digital fax services and customized automation.
Send and Receive Faxes Without Traditional Fax Equipment
LABUSA's cloud-based electronic fax service enables medical practices to manage fax communications through email, reducing dependence on physical fax equipment.
Fax-to-Email
Receive incoming faxes electronically. Each fax is converted into a digital document and delivered to the email recipients you designate.
Email-to-Fax
Send documents to a fax number using supported email workflows, so staff work from the inbox they already use.
Digital Document Management
Reduce paper-based fax handling. Faxes arrive as digital documents, and fax accounts support encrypted document storage.
Keep Your Existing Fax Number
Existing fax numbers can often be ported, subject to eligibility. LABUSA confirms porting during setup, and new dedicated or toll free numbers are also available.
Multiple Users
Give authorized staff access through named accounts. Fax numbers can be routed to an individual, a department, or a shared destination, and group accounts can add users.
Cloud-Based Service
LABUSA hosts the fax service, which reduces dependence on fax machines, fax servers, and other local fax hardware in your office.
Automate the Work That Happens After a Fax Arrives
Receiving a fax is only the beginning. LABUSA can design customized workflows to help medical practices route documents, notify staff, and connect fax communications with existing business applications.
- Incoming Fax A referral, records request or report arrives on your fax number.
- Digital Document The fax service converts it into a digital document.
- Custom Workflow Rules Rules designed with your practice decide where it goes and who is notified.
- Authorized Staff or Approved Business System The document reaches the right person, team or approved application.
The first two steps are part of the standard LABUSA fax service. Workflow rules and connections to other systems are custom work: LABUSA assesses your requirements first, then scopes and delivers the automation separately from the fax service.
Patient Referral Processing
Route incoming referrals to designated staff or departments using configured workflow rules.
Medical Records Requests
Organize and distribute incoming records requests to authorized personnel.
Lab and Diagnostic Reports
Deliver incoming reports to approved recipients or document processing workflows.
Prior Authorization Documents
Support administrative teams by automating document notifications and routing.
Connecting fax to an EHR or practice management system depends on what that system supports, so compatibility is confirmed case by case during the assessment. Discuss Your Fax Automation Needs
A Better Way to Manage Fax Communications
| Traditional Fax | LABUSA Digital Fax |
|---|---|
| Dedicated fax machine | Email-based fax communications |
| Paper document handling | Digital fax documents |
| Manual distribution | Configurable routing opportunities |
| Equipment maintenance | Cloud-based service |
| Office-dependent processes | Access through authorized digital workflows |
| Limited integration | Custom integration and automation opportunities |
Healthcare Communications Deserve Strong Security
Referrals, records and reports carry sensitive information. This is how LABUSA approaches protecting it, and where the responsibility for your own compliance sits.
Access Controls and Authorized Users
Named accounts and access control, so faxes reach only the staff your practice authorizes.
Encrypted Transmission and Storage
Encrypted document transmission and storage, with fax documents handled digitally rather than left on a shared machine.
Transmission Records
A queryable record of every transmission, including status and delivery confirmation, for review when you need it.
Retention You Configure
Document retention you configure to match your own schedule and records policies.
Your Healthcare Security Requirements
Where your documents fall under HIPAA or other healthcare rules, the obligation to meet them stays with your practice. What LABUSA provides is the material an assessment needs. If your practice requires a Business Associate Agreement, raise it during your consultation so it can be reviewed before any patient information is exchanged. Our guide to electronic fax and HIPAA compliance explains what that obligation requires.
IT and Cybersecurity Experience
LABUSA is an IT and cybersecurity services company whose management systems are certified to ISO 9001:2015 for quality and ISO/IEC 27001 for information security. Ask us how that certification applies to the fax service.
Get Started in Three Simple Steps
- Request Your Free Trial. Complete the short registration form to request a 30-day evaluation.
- Configure Your Fax Service. LABUSA reviews your requirements and assists with the applicable setup process.
- Evaluate and Expand. Test fax-to-email capabilities and discuss opportunities for customized workflow automation.
Request a Free Trial or a Workflow Consultation
Choose a free 30-day trial of LABUSA fax-to-email, or a consultation about automating your fax workflows. Our team reviews every request and contacts you about next steps.
Frequently Asked Questions
Can we keep our existing fax number?
Often, yes. Existing fax numbers can usually be ported, subject to eligibility with your current provider. LABUSA confirms eligibility and timing during setup. New dedicated and toll free numbers are also available.
Do we need a physical fax machine?
No. Faxes are sent and received through email and LABUSA's hosted fax service, so your office does not need a fax machine or fax server.
How do incoming faxes reach our staff?
LABUSA receives the fax on your assigned fax number, converts it into a digital document and delivers it to the designated email recipient or recipients.
Can multiple employees receive faxes?
Yes. A fax number can be routed to an individual, a department or a shared destination, and group accounts can add authorized users.
Can LABUSA integrate fax with our EHR or practice management system?
It depends on the system. LABUSA can assess an EHR or practice management integration as a custom project. Compatibility is confirmed case by case after we review what your system supports, and nothing is assumed before that review.
Can LABUSA automate patient referral processing?
LABUSA can design custom workflow rules that route incoming referrals to designated staff or departments and notify the right people. Automation is scoped after a requirements assessment and delivered separately from the standard fax service.
What happens during the 30-day free trial?
After you request a trial, LABUSA reviews your requirements and assists with the applicable setup. Your staff can then evaluate fax-to-email in your own workflows for 30 days.
What security measures are available for healthcare organizations?
Encrypted document transmission and storage, named accounts and access control, a queryable record of every transmission, and retention you configure. Your practice remains responsible for its own HIPAA obligations; our guide to electronic fax and HIPAA compliance explains what they require.
Can we use LABUSA eFaaS across multiple locations?
Yes. Because the service is hosted and works through email, staff at different locations can send and receive faxes, and numbers can be routed to the location or team that handles them.
What happens after the free trial ends?
LABUSA reviews the evaluation with you, and you decide whether to continue on a LABUSA eFaaS plan. Current plans and prices are listed on our pricing page.
Ready to Simplify Fax Communications at Your Medical Practice?
Whether you want to replace traditional fax equipment or automate complex document workflows, LABUSA can help you explore a solution that fits your practice.
Start Your 30-Day Free Trial Request a Workflow Consultation
