Fax Automation
Getting Faxes into the EHR: Manual and Integrated Workflows
Almost every clinical fax a practice receives ends in the same place: the patient's chart. A consult note, a hospital discharge summary or an outside lab result is only useful to a provider once it is attached to the rig...
Naming, Filing, and Tracking Faxed Documents
Two weeks after a referral was faxed, the specialist's office says it never arrived. The referring practice is sure it was sent, but the staff member who sent it is on leave, the paper copy is in a pile somewhere and nob...
Shared Fax Inboxes for Front Desk, Billing, and Clinical Staff
Fax-to-email solves the fax machine problem by moving every incoming fax into an inbox. It also creates a new one. An inbox that three people watch can become an inbox that each of them assumes the others are handling. A...
Routing Incoming Faxes to the Right Team
In most medical offices, one fax number receives everything. Referrals from primary care, results from the reference lab, decisions from payers, refill requests from pharmacies, records requests from attorneys and the oc...