Healthcare Use Cases
Fax for Multi-Location and Specialty Practices
A practice that grows from one office to three usually grows its fax setup the same way: one machine, one line and one stack of paper per location. Each office develops its own habits. Nobody has a single view of what ar...
Handling Medical Records Requests Sent by Fax
Records requests are among the most regulated documents a practice receives by fax, and among the easiest to mishandle. They come from patients, other providers, insurers, attorneys and agencies. They arrive on the same ...
Pharmacy and Prescription Communication by Fax
For many practices, the pharmacy is the most frequent fax correspondent of all. Refill requests arrive every day. Pharmacists fax to ask about a dose, an interaction, a formulary substitution or a prescription that could...
Referrals and Prior Authorizations by Fax
Of everything a medical practice faxes, referrals and prior authorizations matter most to patients. A referral that stalls delays a consultation. An authorization that waits in a tray can delay a procedure, a scan or a p...