Insight

Ask a fax vendor whether its service is HIPAA compliant and you will usually get a yes. The question is not quite the right one, and the yes is not quite an answer. HIPAA does not certify products. The Security Rule…

A Texas agency, district or local government moving fax to a service is making three decisions at once, and only one of them is technical. The other two are procurement and records, and they are the ones that tend to…

Fax has an odd persistence in school districts. It is rarely anyone's preference, and it is rarely anyone's project, but it sits in the middle of several workflows that have to keep working: enrollment and transfer…

Fax is one of the few technologies where the thing at the far end has genuinely not changed. A machine built in 1995 will still answer a call placed today, and that backwards compatibility is the whole reason fax has…

Fax over IP is the name for carrying fax across data networks rather than analog telephone lines. It exists because the obvious approach, treating a fax call as an ordinary voice call and letting it travel like any…

If you run fax over an IP network, or you are being sold something that does, you will meet these two names. They are not competing standards in the way the pairing suggests. One was written for fax and the other was…

The comparison is usually framed as a technology choice, and it mostly is not. Both arrangements send the same fax to the same machine over the same network. What differs is who operates the thing, where documents come…

A fax API turns a transmission from something a person does into something an application can request. That sounds unremarkable until you consider what it removes: the step where somebody prints a document, walks to a…

This is the practical companion to the concepts: what an integration between an application and a fax service actually involves, in the order you will meet it, and which parts reward care. The shape of it An…