eFaaS
Shared Fax Inboxes for Front Desk, Billing, and Clinical Staff
Fax-to-email solves the fax machine problem by moving every incoming fax into an inbox. It also creates a new one. An inbox that three people watch can become an inbox that each of them assumes the others are handling. A...
Routing Incoming Faxes to the Right Team
In most medical offices, one fax number receives everything. Referrals from primary care, results from the reference lab, decisions from payers, refill requests from pharmacies, records requests from attorneys and the oc...
Retaining and Disposing of Faxed Patient Records
Ask a room of practice managers how long they keep faxed documents and you will hear several different answers, often with HIPAA cited as the reason for each. The confusion is understandable. HIPAA does set a retention p...
Minimum Necessary Access for Shared Fax Inboxes
When a practice first moves fax online, the simplest setup is one inbox that everybody can see. It feels efficient: nothing waits on a single person, and anyone can pick up the next fax. Then someone notices that the bil...
Business Associate Agreements for Fax Services: What to Ask
When a medical practice moves from a fax machine to an online fax service, someone usually asks whether the practice needs a business associate agreement with the provider. It is the right question, and it is easier to a...
Preventing Misdirected Faxes in a Medical Practice
Every medical practice has a version of the story. A referral meant for a cardiology office goes to a florist whose number differs by one digit. A lab requisition goes to the right clinic but lands in a tray where a visi...
Secure Fax for Public-Sector and Regulated Environments
Moving fax-dependent workflows to a service in public-sector and regulated environments produces the same handful of findings, in roughly the same order, more or less regardless of the organization. This page sets them o...
LABUSA API-to-Fax
LABUSA provides API-to-Fax integrations for educational organizations where copier and scanner devices, or the document workflows around them, need to submit scanned documents into the electronic fax service.
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LABUSA Email-to-Fax
LABUSA provides electronic fax services to government and educational organizations in Texas that use email as a familiar interface for sending fax documents. Authorized users can submit documents through approved email ...
Electronic Fax Audit Trails and Records Management
The transmission record is the part of electronic fax that a machine never really gave you. A confirmation slip proved something happened to whoever was standing there. A record proves it to somebody asking two years lat...