eFaaS
T.38 vs. G.711 for Fax over IP
If you run fax over an IP network, or you are being sold something that does, you will meet these two names. They are not competing standards in the way the pairing suggests. One was written for fax and the other was wri...
What Is Fax over IP (FoIP)?
Fax over IP is the name for carrying fax across data networks rather than analog telephone lines. It exists because the obvious approach, treating a fax call as an ordinary voice call and letting it travel like any other...
How Does Electronic Fax Work?
Fax is one of the few technologies where the thing at the far end has genuinely not changed. A machine built in 1995 will still answer a call placed today, and that backwards compatibility is the whole reason fax has out...
Electronic Fax for K-12 Schools and School Districts
Fax has an odd persistence in school districts. It is rarely anyone's preference, and it is rarely anyone's project, but it sits in the middle of several workflows that have to keep working: enrollment and transfer paper...
Electronic Fax for Texas Public-Sector Organizations
A Texas agency, district or local government moving fax to a service is making three decisions at once, and only one of them is technical. The other two are procurement and records, and they are the ones that tend to sur...
Electronic Fax and HIPAA Compliance
Ask a fax vendor whether its service is HIPAA compliant and you will usually get a yes. The question is not quite the right one, and the yes is not quite an answer. HIPAA does not certify products. The Security Rule sets...
LABUSA eFaaS Architecture
Most descriptions of a fax service are feature lists. This one is a description of how the parts fit together, because that is what determines where your responsibility ends and the service's begins, and it is the thing ...
Measuring the Value of Electronic Fax
Most cloud fax value calculations are worthless, and they are worthless in a predictable way: they compare a plan price against a made-up figure for what fax “really costs”, and the made-up figure is doing al...
Building a Roadmap for Electronic Fax
A single-site organization with four fax numbers does not need a roadmap. It needs a plan, and the migration article is that plan.
A roadmap is for the other case: several sites, numbers spread across carriers, a record...
Electronic Fax Security and Risk
Fax has an odd reputation in security terms. It is treated as trustworthy because it is old, and as unsafe because it is old, and both instincts get in the way of the actual question: which risks does moving to a cloud s...