Resources

Most fax provider comparisons focus on price, page allowances and features. Those matter to a medical practice too, but they leave out the questions that decide whether a service fits a healthcare office: who can see…

Of everything a medical practice faxes, referrals and prior authorizations matter most to patients. A referral that stalls delays a consultation. An authorization that waits in a tray can delay a procedure, a scan or a…

For many practices, the pharmacy is the most frequent fax correspondent of all. Refill requests arrive every day. Pharmacists fax to ask about a dose, an interaction, a formulary substitution or a prescription that…

Records requests are among the most regulated documents a practice receives by fax, and among the easiest to mishandle. They come from patients, other providers, insurers, attorneys and agencies. They arrive on the same…

A practice that grows from one office to three usually grows its fax setup the same way: one machine, one line and one stack of paper per location. Each office develops its own habits. Nobody has a single view of what…